NUBD Privacy Policy — Your data is completely safe with us

Nubd believes that every user's personal data belongs to them. We safeguard that data with care and handle it responsibly. This Privacy Policy provides a transparent account of how we manage your information.

Nubd's Privacy Policy stands among the strongest in Bangladesh's online betting space — because we back our words with action. Every data point is collected for a specific purpose and never used beyond that scope.

Our Privacy Policy is built to international data protection standards. Your information is never sold to third parties at nubd — that is a commitment we stand firmly behind.

Nubd only collects information that is necessary to operate the platform and deliver its services. Full details of the data collected are provided below.

Nubd collects information through several methods. Each method is fully transparent and based on your consent.

• Direct Registration: Information you provide at the time of account registration is stored directly.
• During Transactions: Payment-related information is automatically logged during deposits or withdrawals.
• Cookies & Session Data: Usage data is collected through cookies while you browse the website.
• Customer Support Contact: Any conversations through live chat or email are recorded and retained.
• KYC Verification: Documents submitted for identity verification are stored securely.
• Automatic Logs: Server logs record IP addresses, browser details, and page visit history.

Nubd never collects data without a reason. Every piece of information serves a specific, legitimate purpose. The key purposes are outlined below.

• Account Management: Used for registration, login, password reset, and account settings management.
• Identity Verification: To complete the KYC process as required by law and to prevent fraud.
• Payment Processing: Financial information is used to process deposits and withdrawals.
• Customer Support: Your account history is reviewed in order to provide accurate responses to your queries or complaints.
• Security Assurance: To detect suspicious activity, multiple accounts, and fraud.
• Legal Obligations: To meet regulatory requirements and comply with anti-money laundering rules.
• Service Improvement: Usage data is analyzed to continuously improve your experience on the platform.
• Promotional Communications: To send you offers and bonus-related communications with your consent.

Nubd does not sell your information to third parties. However, limited data sharing may be necessary in certain specific circumstances.

• Payment Processors: Necessary information is shared with bKash, Nagad, and banks to process transactions.
• Legal Authorities: We may be required to disclose information under a valid court order or directive from a regulatory authority.
• Technology Partners: Trusted technology partners that support platform operations — all bound by strict confidentiality agreements.
• Advertising Companies: Your personal data is never shared with third parties for advertising purposes.
• Data Sales: nubd will never sell your data under any circumstances.

Nubd uses cookies on its website. Cookies are small text files stored in your browser that help enhance your experience.

• Essential Cookies: These cookies are required to maintain your login session and ensure security. They cannot be disabled.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Used to analyze platform usage.
• Session Cookies: Automatically deleted when the browser is closed.
• Persistent Cookies: Retained for a defined period.

You can block or delete cookies through your browser settings, though some features may not function properly as a result.

Nubd does not retain data longer than necessary. Different retention periods apply depending on the type of information.

Nubd believes you should have full control over your own data. That's why we provide you with the following rights.

• Right to Access: If you would like to know what information we hold about you, please contact us.
• Right to Rectification: If any of your information is incorrect, you can update it through Account Settings or by contacting Support.
• Right to Erasure: Upon account closure, all data beyond legal retention requirements will be deleted.
• Right to Restrict Processing: You may request that we limit the processing of your data under certain circumstances.
• Right to Object: If you have any objection to how your data is used, please contact us at support@nubd.im.
• Right to Data Portability: You may request a copy of your personal data at any time.

Nubd uses industry-leading technology to protect your data. Our security operates across multiple layers.

• SSL 256-Bit Encryption: All data transfers are protected by strong encryption. No third party can access or read this information.
• Password Hashing: Your password is never stored in plain text — only a hashed version is kept.
• Two-Factor Authentication (2FA): Mobile OTP verification is enabled to keep your account secure.
• Server Security: nubd's servers are protected by firewalls and intrusion detection systems.
• Regular Audits: Independent security experts regularly audit our systems.
• Data Backup: Your data is backed up regularly to prevent loss in the event of an unexpected incident.

Nubd may update this Privacy Policy at any time. We will notify you in advance of any major changes.

• You will be notified by email or SMS before any significant changes take effect.
• The "Last Updated" date at the top of the page will always reflect the most recent revision date.
• Continued use of the platform after a new policy is published will be considered your acceptance of the updated terms.
• If you do not agree to the updated policy, you will have the option to close your account.

For any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us. Our data protection team is always ready to assist you.

We typically respond within 24–48 hours. For urgent data protection matters, reaching out via live chat will get you the fastest response.